Q: How do I redeem the Ithildin Coin(s)?
To redeem your Ithildin Coin, you must first activate the coin by double clicking it. This will add a quest entry to your quest log. You will then have to redeem the item at one of the following NPCs;

Q: Do the Mines of Moria install disks include the latest Shadows of Angmar client?
Yes. The Mines of Moria expansion pack, the Special Edition and the Compilation packs include the Book 14 Shadows of Angmar client. (Please note that the original game key is required in order to play the Shadows of Angmar content).

Q: What are the restrictions on entering Moria?
In order to enter the region of Moria you must have purchased the expansion pack and added the registration key to your COG PAS account. It is also recommended before entering the region of Moria you are level 48+ as Moria is a dangerous place.

Q: Will I have to pay an additional monthly fee?
No. If you are a current subscriber to The Lord of the Rings Online™: Shadows of Angmar™, no additional subscription fee will be required.

Q: I’m a lifetime member; will I have to pay a new lifetime fee for Moria?
No, all you will need to do is buy the expansion pack and enter the code. No additional subscription fee will be required.

Q: I’m a lifetime member, what can I do with the 60 days free?
You will receive these 60 days as a physical game time card which means you can give it to your family and friends if you cannot use it yourself.

Q: What keys come with each edition of the game?
If you've purchased Mines of Moria the standalone expansion pack, you will receive one key which will be a Moria registration key (meaning an original game key is required to enter the game).

If you've purchased the Special Edition or Compendium Edition, you will receive one key which will be a combined Shadows of Angmar and Mines of Moria registration key. If you already have a Shadows of Angmar account, this new key will just replace that old key.

Q: How do I redeem my pre-order items?
To redeem your pre-order items, enter your pre-order key which you will receive via e-mail into the "redeem bonus items" box in PAS (Player accounts system) to receive the in-game items, and enter your pre-order key into the "Got a Founders Code/Price Plan Unlock Code" box to receive the pre-order price plan offer.